Bilingual English/Creole, Delray Beach
Please email: recruiter@hmhbpbc.org
Summary
This position provides administrative and clerical support to the educational program and requires the knowledge and skills necessary to maintain an organized, effective and efficient office. Local travel required.
Major Responsibilities
Schedule and confirm appointments with clients. Assist clients with paperwork and send follow-up paperwork to clients as needed.
Enter accurate data into excel spreadsheets and agency intranet.
Develop or enhance spreadsheets as needed.
Greet all office visitors promptly and professionally, answer the telephone, take accurate and prompt messages and distribute them.
Prepares and maintain accurate client packets.
Order and maintains educational materials.
Distribute mail, faxes, make copies and distribute. Orders postage. Affix postage for outgoing mail and be certain mail is both picked-up and dropped off in local mailbox or at a post office.
Organize and maintain all pantry items. Assist clients with pantry items and keep records of pantry services provided.
Order, store and organize office supplies.
Prepare daily, weekly and monthly forms and distribute timely to designated staff.
Keep office support instructional manual updated.
Maintain and report all office facility issues to appropriate vendors, management and staff.
Distribute bus passes to eligible clients as directed and maintains accurate records.
Change office voicemail directories as needed.
Provide coverage to other satellite offices as needed and provide support as needed.
Knowledge, Skills & Abilities
Extensive office skills are necessary to use various office and computer equipment.
Demonstrates ability to effectively deal with clients, staff and the public.
Strong operational knowledge of Microsoft Office Suite including Outlook and SharePoint. Accurate data entry and spreadsheet skills.
Fluent bilingual skills both verbal and written communication as specified in posting.
Excellent interpersonal and team skills.
Ability to work under general supervision, demonstrating organizing and time management skills.
Demonstrates initiative and willingness to help.
Must have a valid Florida driver’s license, have an acceptable driving record, carry minimum auto insurance as required by state law and provide own transportation.
Experience Required
Two years of general office experience. Strong operational knowledge of Microsoft Office Suite including Outlook and SharePoint and Excel spreadsheets. Strong data entry skills.
Educational Requirements
High School diploma
Equal Opportunity Employer. Participates in E-Verify System and conducts Criminal Background Screening and Reference Checks.