In this three-hour session specifically designed for our system partners, social workers, mental health therapists, nurses, and family therapists, participants practice active and reflective listening skills. Utilizing the Touchpoints approach and active listening with scenarios similar to those they encounter in their work, this session teaches that listening is an important and powerful tool for building relationships.
Listening is based on cultural predispositions, for example, how physically close participants are to each other, how much eye contact is made, how long a pause is expected between speaking, the relationship dynamics between the participants, how loud one speaks, what subjects are appropriate for discussion, etc. Listening is a skill that is developed with practice and feedback. Moreover,effective listening skills are essential to being a Touchpoints practitioner. This reflective practice session offers the opportunity to gain a deeper understanding of active listening, the Touchpoints approach, and/or serves as a make-up session for practitioners who may have missed one of their six reflective practice sessions from the Touchpoints 3 Day-ILT series.
At the conclusion of the workshop, participants will be able to: